Future of Work

Frontline and service workers have borne the health consequences of the pandemic, increasing racial and economic disparities. Certain robotic and AI applications are accelerating as the value of human workers is further questioned. Determining the likely areas of job growth and training needs is difficult. Post-secondary education has become more virtual and its costs, more controversial.

In addition to illuminating the ongoing drivers for disruptions to the world of work – AI, robotics, platform technology, globalization, labor practices -- the pandemic has been a driver of change. Unemployment flipped from lowest in 50 years to highest in a century.